Privacy Policy

This privacy policy describes how hydroparadise.com collects, uses and protects your personal data, in accordance with the General Data Protection Regulation (GDPR).

1. Data Controller

The data controller is the publisher of hydroparadise.com, reachable at: contact@hydroparadise.com.

2. Data Collected

We collect the following data:

• Identification data: first name, last name, email address
• Delivery data: postal address, phone number
• Browsing data: IP address, pages visited, visit duration (via cookies)
• Order data: purchase history, product preferences

Banking data is processed directly by our payment providers (Stripe, PayPal) and is not stored on our servers.

3. Use of Data

Your personal data is used to:

• Process and track your orders
• Manage your customer account
• Send order confirmations and delivery information
• Improve our services and website experience
• Comply with legal and accounting obligations
• Send commercial communications (with your consent)

4. Legal Basis

• Contract performance: order processing
• Legal obligation: invoicing, accounting
• Legitimate interest: service improvement, fraud prevention
• Consent: newsletters, non-essential cookies

5. Data Retention

• Customer data: kept for 3 years from last purchase
• Billing data: kept for 10 years (legal obligation)
• Prospecting data: kept for 3 years from last contact
• Cookies: maximum 13 months

6. Data Sharing

Your data may be shared with:

• Carriers (GLS): for order delivery
• Payment providers (Stripe, PayPal): for payment processing
• Hosting provider (Hostinger): for website hosting

We do not sell or rent your personal data to third parties for commercial purposes.

7. Your Rights

Under the GDPR, you have the following rights:

• Right of access: obtain a copy of your data
• Right of rectification: correct inaccurate data
• Right to erasure (“right to be forgotten”)
• Right to portability: receive your data in a structured format
• Right to object: object to processing for prospecting purposes
• Right to restriction: limit the processing of your data

To exercise your rights, contact us at: contact@hydroparadise.com. We will respond within 30 days. You may also lodge a complaint with your national data protection authority.

8. Cookies

Our site uses cookies for:

• Essential cookies: cart functionality, user session (required)
• Analytics cookies: audience measurement (with your consent)
• Personalization cookies: navigation preferences (with your consent)

You can modify your cookie preferences at any time via the banner on the site or in your browser settings.

9. Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss or disclosure.

10. Changes

We reserve the right to modify this policy at any time. Any changes will be published on this page with the update date.

Last updated: April 2025